As the warmer weather approaches, thousands of families have already started thinking about taking a dip in their local commercial pools.
As the owner of one of these pools, you know that families are a huge part of your business — but you also know that they can cause serious cleaning and maintenance issues.
You want to keep everyone who uses your pool happy and safe, which is why you’re in the market for a commercial pool cleaning company.
Plus, you also want to spend less of your time cleaning and fixing things and more time relaxing in the sun!
But what should you look for in a quality commercial pool cleaning and repair company?
Read on to find out.
Ask About The Specific Services Provided
Of course, one of the most important things to consider when you’re in the market for a commercial pool cleaning company is the list of services they provide.
Remember, a commercial pool will have far more specific maintenance and repair needs — and often, those needs will have to be addressed more frequently.
Some of the services that you should look for in a commercial pool cleaning operation include:
- Emptying of baskets
- Pool vacuuming
- Cleaning the pool’s tiles
- Brushing the walls
- Cleaning equipment
- Filter backwashing
- Chemical rebalancing
- Netting the top
- Emptying the pool cleaner
- Backwashing your filter
Hundreds of people are going to be using your commercial pool every week. It’s your responsibility that you look for a company that has the services you need to keep them healthy and happy.
Determine How Often You’ll Need Services
Depending on the size and popularity of your commercial pool, you and your cleaning company may also need to set up a more consistent cleaning schedule.
In some cases, you might benefit from a weekly service. However, your budget might not always allow for that. Instead, you might find that you prefer a monthly or even bi-weekly service.
Talk with your potential pool cleaning company about the volume of visitors that you typically see in a week. If you get the feeling that they’re trying to upsell you, it’s time to walk away.
Ask About Their Repair Work
As a commercial pool owner, you know that things can break, shatter, or just require basic maintenance far more often than you might have initially thought.
When you’re on the lookout for a new commercial pool cleaning company, you also need to consider their ability to assist you with maintenance and repair.
A quality company should be able to easily assist you with the maintenance of your pool’s motors and pumps. Generally, you’ll be able to notice that there’s an issue because the pump or motor will start making a louder whirring noise.
In some cases, this is a sign that you need to replace a part – get help as soon as possible.
The right company should also have the experience and expertise to tackle leaks of any size. You should also deal with this issue right away, as leaks can cause your water bill to go through the roof.
Whether you need a simple patch job, tiles replaced, or a larger fix, the right company can stop the problem before it gets any worse.
They should also be experienced in maintaining any heating systems that you use in your pool. Make sure you ask whether or not they have ever worked on your specific model of the heater before.
Also, ask about how they can rebalance your pool’s salt system so that the levels of chlorine in your pool are always safe and effective.
Describe your problem in as much detail as you can when you first speak to a representative, to determine if they’ll be able to adequately help you.
Speak With References
If you think that you’ve found a potential commercial pool cleaning service that’s right for you, it’s important that you speak with past customers before you make a final decision.
Ask the cleaning company for a list of between 2 and 3 references. Even if they have fabulous customer testimonials on their website, remember that it can sometimes be tough to determine who really wrote them.
When you speak to these references, it’s essential that you ask the right questions.
This means you’ll need to ask if there were any hidden fees/bills if the cleaners showed up on time, and whether or not the reference thought they did a thorough job.
You should also ask how easy it was for these past clients to communicate with the cleaning service, and of course, if they would hire them again in the future.
It goes without saying that if the company seems unable or unwilling to provide you with references, it’s time to walk.
Need A Commercial Pool Cleaning Company?
We hope that this post has helped you to better understand the most important things that you should be on the lookout for when you’re in need of a commercial pool cleaning company.
Remember, a reputable company will offer a wide range of cleaning services, will work with you to create the perfect cleaning schedule, and will provide you with references.
They should also be able to assist you with maintenance and repairs in a timely manner.
Looking for an experienced company that you can rely on to keep your commercial pool in tip-top shape?
If so, spend some time on our website to learn more about the services we offer.
When you’re ready, get in touch with us to schedule a service appointment to keep your pool looking its best throughout the year.